Privacy Policy
This Privacy Policy explains how Mangyan Crafts ("we", "us", "our") collects, uses, and protects your personal information when you use our website and services. By using this site, you agree to the practices described in this policy.
1. Local Business
We operate as a local business and primarily serve customers within our local area. The information we collect is used only to provide and improve our local services, process orders, and communicate with you.
2. Information We Collect
Information you provide to us:
- Name and contact details (such as email address and phone number)
- Account information (username, login details)
- Order details (products you purchase, delivery or pickup details)
- Messages or feedback you send us
Information collected automatically:
- Basic technical information such as your IP address and browser type (if logged by the server)
- Usage information, such as pages visited and actions taken on the site
3. Payments via GCash QR
Payments are made using GCash via our QR code. We do not store your full GCash account details or password. However, we may record payment-related information such as the amount paid, the time of payment, and any reference numbers or screenshots you provide to confirm your payment.
4. How We Use Your Information
We use your information to:
- Create and manage your account
- Process and fulfill your orders
- Confirm and verify your payments
- Communicate with you about your orders, account, or inquiries
- Maintain and improve the website and our services
- Comply with legal obligations and protect our rights
5. Data Storage and Security
We take reasonable steps to protect your information from unauthorized access, loss, or misuse. Access to your information is limited to people who need it to provide our services. However, no method of transmission or storage over the internet is completely secure, so we cannot guarantee absolute security.
6. Sharing of Information
We do not sell your personal information. We may share information with trusted service providers only when necessary to operate the website, process orders, or comply with the law. We may also share information if required by law, regulation, or a valid legal request.
7. Cookies and Similar Technologies
Our site may use cookies or similar technologies to help the website function properly and improve your experience (for example, keeping you logged in or remembering your preferences). You can usually control cookies through your browser settings, but disabling cookies may affect some features of the site.
8. Your Rights
You may request to review, update, or delete certain personal information we hold about you, subject to any legal obligations to retain data. If you want to exercise these rights, please contact us using the details provided on the website.
9. Retention of Information
We keep your information only for as long as necessary to provide our services, manage your account, comply with legal requirements, and resolve disputes. When information is no longer needed, we will securely delete or anonymize it where reasonable.
10. Changes to This Policy
We may update this Privacy Policy from time to time. When we make changes, we will post the updated policy on this page with a revised effective date. Your continued use of the site after any changes means you accept the updated policy.
11. Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact us using the contact details provided on this website.